Concerns about foreign companies that benefit from a visa program designed to make the U.S. more competitive are taking center stage in Washington, with two senators demanding explanations from overseas users of the system. Senators Chuck Grassley (R-Iowa) and Richard Durbin (D-Ill.) on May 14 sent letters to nine foreign outsourcing companies requesting detailed information on how they use temporary work visas, known as H-1Bs, to bring foreign workers into the U.SRead More

Information technology gaints like IBM, Infosys, Wipro and WNS - providing offshore services from India to clients in the developed part of the world - have got a new rival on the fast expanding BPO landscape. More importantly, the new challenger is not some thousand-employees strong BPO firm, but individuals who could be sitting anywhere alone before their personal computer, but have an addressable market worth over $20 billion in the US alone. Economic Times

Knowledge Processing Outsourcing (popularly known as a KPO), calls for the application of specialized domain pertinent knowledge of a high level. The KPO typically involves a component of Business Processing Outsourcing (BPO), Research Process Outsourcing (RPO) and Analysis Proves Outsourcing (APO). KPO business entities provide typical domain-based processes, advanced analytical skills and business expertise, rather than just process expertise. KPO Industry is handling more amount of high skilled work other than the BPO Industry. While KPO derives its strength from the depth of knowledge, experience and judgment factor; BPO in contrast is more about size, volume and efficiency.

IT giants like IBM, Infosys, Wipro and WNS -- providing offshore services from India to clients in the developed part of the world -- have got a new rival on the fast expanding BPO landscape.

More importantly, the new challenger is not some thousand-employees strong Business Process Outsourcing firm, but individuals who could be sitting anywhere alone before their personal computer, but have before them an addressable market worth over $20 billion in the US alone.Hindustan Times

Infosys BPO on Monday said it will launch an outsourcing firm to provide services to media and entertainment companies globally, in collaboration with TV18 Group.

The proposed entity, to be called Source 18, will offer services including digital archiving and metatagging, re-purposing content, work flow charting, re-editing, transcoding, quality control as well as media process outsourcing. read more

India's largest business process outsourcing (BPO) firm, Genpact, plans to raise $600 million (around Rs 2,500 crore) in an initial public offering (IPO) of its shares on the New York Stock Exchange (NYSE). The face value of the offered shares is 1 cent.

It will thus become the largest Indian IPO in the US and follows two other Indian BPOs - WNS (NYSE) and EXL Services (Nasdaq). The proceeds from the share sale will be used to repay debt and for general corporate purposes, including potential acquisitions, according to a filing with the U S Securities and Exchange Commission which has not yet become effective. Business Standard

The spiralling real estate costs, capacity constraints, high attrition rates, wage inflation and talent shortage are pushing business process outsourcing (BPO) firms to tier-II and tier-III cities.

Thanks to this move, the estimated $9.5 billion (exports and domestic revenue) sector is hopeful about maintaining its cost advantage. MSN India